Steering SMEs under the clouds of finance & economy

Financial Knowledge Report: Offerings in an ever-changing Landscape

Written by Saahil B | Jul 14, 2023 12:03:35 PM
The financial landscape for Micro, Small, and Medium Enterprises (MSMEs) is evolving rapidly to offer a wide range of products and services catering to their diverse financial needs - driven by changing market dynamics, regulatory reforms, and technological advancements.
This industry report aims to guide Consultants in navigating the complex landscape and assisting MSMEs in selecting the most suitable financial options, offering valuable insights and actionable recommendations for consultants working with MSMEs, and ensuring their financial and compliance needs are met effectively.
  1. Overview of the Financial Industry landscape
    1. Market trends and dynamics in India
      1. Changing business landscape
      2. Regulatory reforms
      3. Government initiatives in Financial inclusion
      4. Financial technology
      5. Access to capital & shift towards NBFCs
      6. MSMEs digital adoption
  2. Financial Industry offerings
    1. Banking services
      1. Business bank accounts
      2. Lines of credit
      3. Credit and Debit cards
      4. Working capital loans
      5. Trade finance facilities
    2. Non-banking Financial Institutions
      1. NBFC Business Loans
      2. Equipment Financing
      3. Invoice Discounting
      4. Supply Chain Financing
    3. Equity Investment Options
      1. Private Equity
      2. Venture Capital
      3. Angel Investment
    4. Insurance Products
      1. Business Insurance
      2. Health Insurance
      3. Key Person Insurance
    5. Mutual Funds
      1. Equity funds
      2. Debt funds
      3. Hybrid funds
    6. Fintech Products and Services
      1. Digital Payment Solutions
      2. Online Lending Platforms
      3. Peer-to-peer Lending Platforms
      4. Crowdfunding platforms
  3. Actionable recommendations for Consultants
    1. Ranking of financial products and services
  4. Conclusion

Overview of the Financial Industry Landscape

Market Trends and Dynamics in India:

  • Changing Business Landscape: 
    The evolving business landscape, including globalization, industry disruptions, growing adoption of smartphones, internet connectivity, and changing consumer preferences, are changing the MSMEs role in sectors such as e-commerce, last-mile/ hyperlocal, sustainability, etc. and influencing the financial products and services offered to MSMEs. 
  • Regulatory Reforms:
    The introduction of initiatives like Goods and Services Tax (GST), Insolvency and Bankruptcy Code (IBC), and e-invoicing has simplified compliance processes, improved ease of doing business, enhanced transparency in financial transactions, fostering a more inclusive ecosystem for MSMEs. Its beneficial to track regulatory updates as they level the playing field and build trust will positively expand the markets as explained in this article
  • Government Initiatives in Financial Inclusion: 
    The Indian government has implemented several initiatives to promote financial inclusion and support MSMEs, such as the Pradhan Mantri Mudra Yojana (PMMY), which provides access to formal financial services & credit to MSMEs.
  • Financial Technology:
    Fintech is gaining traction rapidly in India, with innovative startups offering a range of digital financial offerings tailored for MSMEs, including lending platforms, payment gateways, accounting software, etc. Traditional financial services players are also rapidly using cloud computing, data analytics, artificial intelligence, blockchain, etc. to enable efficient data management, streamlined processes, improved risk assessment, customized financial solutions, faster loan approvals, and enhanced customer experiences for MSMEs.
  • Access to Capital & Shift towards Non-Banking Financial Institutions: 
    Diverse funding sources, including government-backed schemes, venture capital, private equity, and alternative lending platforms, is bridging the funding gap for MSMEs. NBFCs are also filling the credit gap for MSMEs, offering flexible financing options and customized solutions, despite limited collateral, lack of credit history, and risk perceptions.
  • MSMEs Digital Adoption:
    Indian MSMEs are increasingly embracing digital payment solutions, online and mobile banking solutions, and fintech platforms to manage their financial transactions efficiently, demanding faster and more convenient financial services.

The trends & dynamics are based on industry research, market analysis, and expert opinions. It is essential to regularly monitor and update these insights to stay abreast of the ever-evolving financial landscape for MSMEs.

Financial Industry Offerings:

Amidst these market trends & dynamics, knowledge of the various offerings from financial players is fundamental to further probe the right questions and meet the interests of your clients:

  1. Banks provide Business Bank Accounts, Working Capital Loans, Trade Financing Facilities, Lines of Credit, Credit and Debit cards
  2. Non-Banking Financial Institutions provide business loans, equipment financing, supply chain financing, invoice discounting, etc.
  3. Equity Investment options through private equity, venture capital and angel investment are available
  4. Fintech startups are offering digital payment solutions, online lending platforms, peer-to-peer lending platforms and crowdfunding platforms
  5. Mutual Funds exist as Equity Funds, Debt Funds and Hybrid Funds
  6. Insurance products exist for Business Insurance, Health Insurance, Keyman Insurance needs

In this advancing financial landscape with a myriad of offerings, awareness of their terms, conditions, tax/ compliance implications and potential risks is getting complex. Consultants and decision-makers should understand their attributes to take better informed financial decisions.

Banking Services

a. Business Bank Accounts:

Banks offer dedicated accounts to MSMEs, such as current accounts, savings accounts, and term deposits, allowing for efficient financial transactions, fund management, and easy access to banking services tailored for their needs.

Terms: Business Bank Accounts vary terms & conditions on Account opening requirements, minimum balance requirements, transaction fees, interest rates, overdraft facility, online banking access, etc.

Risks: Caution is required in authorizing access, resolving transactional errors, and compliance with account terms, to prevent account freezing or closure.

Compliance: Compliance with Know Your Customer (KYC) regulations, reporting of transactions for tax purposes, and adherence to applicable banking regulations are involved.

b. Lines of Credit:

It is a flexible financing option that provides MSMEs with access to a predetermined amount of funds that can be drawn upon as needed. It offers a revolving credit facility where businesses can borrow, repay, and borrow again within the predetermined credit limit.

Terms: Line of Credit Agreement include an approved credit limit, interest rate, repayment terms, drawdown period, utilization fees, minimum payment requirements, and collateral or personal guarantees, if applicable.

Risks: Beware of overborrowing, repayment default, interest rate fluctuations affecting borrowing costs, to prevent excessive debt, loss of collateral.

Compliance: Fulfill lending regulations, reporting of interest payments for tax purposes, collateral requirements, and any specific loan covenants.

c. Credit and Debit Cards:

Financial institutions offer credit and debit cards with varying features and benefits, enabling MSMEs to make seamless transactions and manage expenses.

Terms: Credit and Debit Card Agreements state Card issuance, credit limit, interest rates, annual fees, transaction fees, billing cycles, rewards programs, and liability for unauthorized transactions.

Risks: Be mindful of Credit card debt accumulation, fraud and identity theft, interest charges for outstanding balances, and overspending.

Compliance: Meet compliance on reporting of credit card transactions for tax purposes, card network rules and regulations, and data protection and privacy regulations.

d. Working Capital Loans:

These loans help MSMEs manage their short-term financing needs, ensuring smooth operations, inventory management, and cash flow stability.

Terms: Loan Agreements vary on Loan amounts, interest rate, repayment terms, collateral requirements, penalties for late payments, covenants, and default clauses.

Risks: Attention is needed to default and non-payment, high interest costs, to prevent loss of collateral.

Compliance: Adherence to documentation requirements, lending regulations, loan covenants, reporting of interest payments for tax purposes are to be considered.

e. Trade Finance Facilities:

Trade finance options, such as letters of credit and bank guarantees, assist MSMEs in managing international trade transactions and mitigating financial risks associated with cross-border trade.

Terms: Letter of Credit terms include amount of credit, expiration date, shipping documents required for payment, and vary based on the specific transaction and agreement between the buyer, seller, and issuing bank.

Risks: Mind any discrepancies in shipping documents, comply with terms and conditions to prevent disputes, non-payment or delayed payment.

Compliance: Adhere to international trade regulations, the International Chamber of Commerce's Uniform Customs and Practice for Documentary Credits (UCP 600), reporting of import/ export transactions for tax purposes, and specific compliances of the countries involved in the transaction

Non-Banking Financial Institutions

a. NBFCs Business Loans:

Non-Banking Financial Companies (NBFCs) offer business loans specifically designed for MSMEs. These loans provide capital for various business needs, including working capital, expansion, equipment purchase, and technology upgrades.

Terms: NBFC Business Loan Agreements capture Loan amount, interest rate, tenure, repayment schedule, prepayment/ foreclosure charges, collateral requirements, covenants, and default provisions

Risks: Bear higher interest rates compared to traditional banks, stringent collateral requirements, and potential consequences of default, impact on creditworthiness.

Compliance: Meet NBFC regulations, lending guidelines, report interest payments for tax purposes, documentation and reporting obligations.

b. Equipment Financing:

Equipment financing enables MSMEs to acquire necessary machinery and equipment without paying the full purchase price upfront. It provides financing options such as loans or leases to fund the acquisition of equipment.

Terms: Agreement has Equipment description, loan amount, interest rate, repayment schedule, maintenance responsibilities, insurance requirements, and potential consequences of default.

Risks: Evaluate Equipment obsolescence, unexpected maintenance/ repair costs, and impact on cash flow due to loan repayments to prevent collateral seizure in case of default.

Compliance: Adherence to lending regulations, equipment financing disclosure obligations, compliance with documentation requirements, reporting of interest payments for tax purposes are applicable.

c. Invoice Discounting:

Invoice discounting allows MSMEs to sell their outstanding invoices to a Financier in exchange for immediate cash, and Financier recovers from MSME on maturity. It provides businesses with a way to improve cash flow by accessing funds tied up in accounts receivable.

Terms: Agreements include Discount rate, maximum eligible invoice amount, recourse or non-recourse arrangement, invoice verification process, repayment terms, and consequences of non-payment by debtor.

Risks: Mitigation of Non-payment or delayed payment by debtor is key, to prevent impact on customer relationships, disputes over invoice verification, and legal recourse in case of default.

Compliance: Adhere to invoice discounting regulations, invoice verification requirements, reporting of discounting fees for tax purposes, and disclosure and reporting obligations.

d. Supply Chain Financing:

Supply chain financing offers MSMEs a means to optimize their cash flow by securing early payment for invoices from buyers or through collaboration with NBFCs. It helps bridge the payment gap between MSMEs and their buyers.

Terms: Agreements include three parties - supplier, buyer & financier, Financing terms, interest rate, payment terms, buyer-seller agreement, credit assessment criteria, repayment terms, and potential consequences of default by the borrower or buyer.

Risks: Safeguard against Non-availability of supply chain financing for certain transactions, Payment delays or defaults by buyers, to prevent disputes between parties, impact on relationships with buyers or financiers.

Compliance: Adhere to supply chain financing regulations, credit assessment procedures, compliance with documentation and reporting requirements, reporting of interest payments for tax purposes.

Equity Investment Options:

a. Private Equity:

MSMEs can attract equity investment from private equity firms, which provide capital in exchange for ownership stakes and actively support their growth and expansion plans.

Terms: Private Equity Investment Agreements capture Investment amount, ownership stake, investment timeline, exit strategies, rights and privileges, governance arrangements, and potential additional funding rounds.

Risks: Lack of liquidity, loss of control due to dilution of ownership, potential conflicts of interest, and varying investment outcomes.

Compliance: Compliance with securities laws, reporting obligations, potential capital gains tax implications, and adherence to investment regulations.

b. Venture Capital:

Venture capital firms invest in early-stage and high-growth potential MSMEs, providing capital, mentorship, and industry expertise to fuel innovation and scale.

Terms: Venture Capital Investment Agreements cover Investment amount, equity stake, board representation, investment milestones, exit strategies, anti-dilution provisions, and liquidation preferences.

Risks: Higher failure rates of early-stage investments, potential loss of control, conflicts with venture capital investors, and uncertain exit opportunities.

Compliances: Compliance with securities regulations, reporting obligations, potential capital gains tax implications, and adherence to investment laws.

c. Angel Investors:

Individual angel investors fund MSMEs at their early stages, typically in exchange for equity ownership, offering financial support and strategic guidance.

Terms: Angel Investment Agreements include Investment amount, equity stake, involvement in decision-making, return expectations, exit strategies, and potential involvement in business operations.

Risks: Varying levels of expertise and guidance from angel investors, potential conflicts of interest, and risks associated with minority ownership.

Compliance: Compliance with investment regulations, adherence to securities laws, reporting obligations, and potential capital gains tax implications.

Insurance Products:

a. Business Insurance:

Insurance coverage designed to protect MSMEs against risks such as property damage, liability claims, business interruption, and employee-related issues.

Terms: Insurance Policies include Coverage limits, premium amounts, deductibles, coverage exclusions, claims procedures, policy renewal terms, and coverage periods.

Risks: Insufficient coverage, exclusions impacting claim settlements, potential premium increases, and loss of coverage due to non-compliance with policy terms.

Compliance: Compliance with insurance regulations, reporting of insurance premiums and claims for tax purposes, and adherence to policy terms and conditions.

b. Health Insurance:

Coverage for employees' medical expenses, ensuring their well-being and providing financial security to the MSME.

Terms: Health Insurance Policies include Coverage for medical expenses, premium amounts, co-payment terms, coverage limits, network providers, pre-authorization requirements, and waiting periods.

Risks: Limited coverage for specific treatments or conditions, potential denial of claims, premium increases over time, and exclusions for pre-existing conditions.

Compliance: Reporting of insurance premiums and claims for tax purposes, adherence to health insurance regulations, and compliance with policy terms and conditions.

c. Key Person Insurance:

Insurance that safeguards MSMEs against the financial impact of losing a key person due to death or disability.

Terms: Key Person Insurance Policies include Coverage amount, premium payments, policy beneficiaries, policy duration, exclusions, and potential conversion options.

Risks: Insufficient coverage amounts, exclusions impacting claim settlements, premium affordability, and potential non-disclosure issues affecting policy validity.

Compliance: Compliance with insurance regulations, reporting of insurance premiums and claims for tax purposes, and adherence to policy terms and conditions.

Mutual Funds:

a. Equity Funds:

Mutual funds that invest primarily in stocks, offering MSMEs the potential for long-term capital appreciation and diversification.

Terms: Mutual Fund Units (Equity) capture Net Asset Value (NAV), expense ratio, entry and exit loads, investment objectives, fund manager details, investment strategies, and risk factors.

Risks: Market volatility, loss of capital, underperformance compared to benchmark indices, and potential exit load charges.

Compliance: Reporting of capital gains, dividend income, and redemption proceeds for tax purposes, adherence to mutual fund regulations, and compliance with investor protection guidelines.

b. Debt Funds:

Mutual funds that invest in fixed-income securities, providing MSMEs with a steady income stream and capital preservation.

Terms: Mutual Fund Units (Debt) specify NAV, expense ratio, investment objectives, credit ratings of underlying securities, interest rate risk, redemption terms, and potential exit loads.

Risks: Default risk, interest rate fluctuations impacting bond prices, lower-than-expected returns, and potential liquidity concerns.

Compliance: Reporting of interest income, capital gains, and redemption proceeds for tax purposes, adherence to mutual fund regulations, and compliance with investor protection guidelines.

c. Hybrid Funds:

Mutual funds that combine equity and debt investments, providing a balanced approach to MSMEs seeking both capital growth and income.

Terms: Mutual Fund Units (Hybrid) state the NAV, expense ratio, asset allocation between equity and debt, investment objectives, risk factors, rebalancing strategies, and potential exit loads.

Risks: Market volatility impacting both equity and debt components, lower-than-expected returns, and potential exit load charges.

Compliance: Reporting of capital gains, dividend income, and redemption proceeds for tax purposes, adherence to mutual fund regulations, and compliance with investor protection guidelines

Fintech Products and Services:

a. Digital Payment Solutions:

Fintech companies offer digital payment platforms, including mobile wallets and payment gateways, enabling MSMEs to accept and make online payments securely.

Terms: Digital Payment Platforms, Mobile Wallets, Payment Gateways terms include User registration process, transaction fees, transaction limits, security measures, dispute resolution mechanisms, and integration options for businesses.

Risks: Security breaches, data privacy concerns, technical glitches impacting transactions, potential loss of funds due to unauthorized access or fraud.

Compliance: Compliance with payment industry regulations, reporting of transactions for tax purposes, adherence to data protection and privacy laws, and compliance with anti-money laundering (AML) and know-your-customer (KYC) requirements.

b. Online Lending Platforms:

Fintech platforms provide MSMEs with alternative lending options, offering quick access to funds and simplified application processes.

Terms: Loan Agreements terms cover Loan eligibility criteria, interest rates, repayment terms, loan application process, data security measures, dispute resolution mechanisms, and borrower responsibilities.

Risks: Limited regulatory oversight, potential exposure to unsecured lending, information security risks, and potential issues with lender transparency.

Compliance: Adherence to lending regulations, compliance with data protection laws, reporting of interest payments for tax purposes, and compliance with anti-fraud and AML requirements.

c. Peer-to-Peer Lending Platforms:

These platforms connect MSMEs with individual or institutional lenders, providing an alternative source of financing and potentially faster access to funds.

Terms: Loan Agreement facilitated by Peer-to-Peer Lending Platform Loan amount, interest rate, repayment schedule, lender-borrower agreement, platform fees, default provisions, and potential dispute resolution mechanisms.

Risks: Potential default by borrowers, potential fraudulent activities on the platform, potential lack of regulatory oversight, and potential challenges in enforcing loan agreements.

Compliance: Compliance with peer-to-peer lending regulations, adherence to lending guidelines, reporting of interest payments for tax purposes, and compliance with anti-fraud and AML requirements.

d. Crowdfunding Platforms:

Online platforms that allow MSMEs to raise funds from a large number of individual investors or contributors, typically in exchange for a product or service.

Terms: Crowdfunding Campaign Agreements include Fundraising goals, rewards or equity offerings, platform fees, dispute resolution mechanisms, project timelines, and project cancellation or refund policies.

Risks: Failure to meet fundraising goals, potential misuse of funds, potential legal and regulatory compliance issues, and project delivery risks.

Compliance: Compliance with crowdfunding regulations, reporting of funds received and disbursed for tax purposes, adherence to investor protection guidelines, and compliance with anti-fraud and AML requirements.

Actionable Recommendations for Consultants

Drawing from the analysis and insights presented in the report, actionable recommendations are provided to consultants to better assist MSMEs in their financial journey. These recommendations include:

a. Assessing MSME Needs:

Consultants should conduct a thorough assessment of an MSME's financial requirements, growth plans, and compliance obligations before recommending specific financial products and services.

b. Technology Adoption:

Encouraging MSMEs to embrace digital solutions can enhance operational efficiency, improve financial management, and facilitate access to a broader range of financial products and services.

c. Collaboration and Partnerships:

Consultants can encourage MSMEs to collaborate with financial institutions, fintech companies, and other service providers to access a broader range of specialized financial solutions.

Ranking of Financial Product and Service Options

Based on extensive research and analysis, the financial product and service options can be ranked using the following criteria:

a. Relevance to MSME Financial Needs:

How well the option addresses the specific financial requirements of MSMEs, such as working capital management, funding for growth, or risk mitigation.

b. Compliance Support:

The extent to which the option helps MSMEs in meeting regulatory compliance requirements, such as tax compliance, financial reporting, or legal obligations.

c. Ease of Access and Integration:

The ease with which MSMEs can access and integrate the product or service into their existing financial infrastructure, systems, and processes.


Conclusion

This industry report provides a comprehensive analysis of the ever-changing landscape of financial products and services available to MSMEs. By ranking the options based on their relevance to MSME financial and compliance needs, presenting data-backed insights, and providing actionable recommendations, consultants can navigate the complex financial industry landscape and assist MSMEs in making informed decisions. It is crucial for consultants to stay updated on emerging trends, industry regulations, and technological advancements to better serve their MSME clients in achieving their financial goals and ensuring long-term success.